DCI Boots on the Ground

For 30 years, it’s been our mission to be top-notch and high-quality in how we serve our customers.

Our US Field Team is our first line of defense in supporting our customers day-in-day-out. Our customers come first and that’s why we believe in free 24/7/365 support.

Find your local rep below and give them a shout when you’re in a pinch or simply need a refresher on our products.

We’re genuinely nice guys and we’re here to help.

 

Rick Johnson - North American Territory Manager

Rick Johnson has been with the DCI team since 2016 and in the HDD industry since 1996. He makes his home in Phoenix, AZ covering Nevada, Arizona, New Mexico and supporting the entire North American Team. When he is not thinking about pitch and roll he enjoys riding his Harley, preferably someplace in the mountains.

 

Terry Crosier

Terry Crosier spends his days traveling throughout the MidAtlantic territory, Alabama and the Florida Panhandle supporting the best HDD tracking system in the world. Terry has a wealth of HDD Industry experience with over 20 years with DCI and over 40 years in the underground utility industry. He aspires to play better golf, catch bigger fish and be a solid beach bum when not working with the great people in the HDD industry.

 

Dan Finnegan

Dan has been with the DCI team since 2012 and in the HDD Industry since 2001. He lives in Fort Lauderdale, FL and supports HDD Contractors in Latin America and Southeast United States. He takes pride in being able to help Contractors find solutions on the most difficult jobsites. Dan loves deep sea fishing, red wine, eating double cheese burgers with applewood smoked bacon and has a pet bald eagle.

 

Brian Mattson

Brian Mattson joined DCI in 2009 and has been in the HDD industry since 1990. He lives in St. Charles, Illinois, with his wife and three children. His territory is the Midwest covering Wisconsin, Illinois, Missouri, Michigan, and Indiana. He prides himself on being the go-to guy for that call from contractors to help finish a job they can’t finish. He also enjoys spending time writing specifications to help keep DCI equipment on top with railroads, gas companies, and DOT departments. When not traveling for DCI, he can be found boating, fishing, and riding the ATV trails in Northern Wisconsin.

 

Isaac Castro

Isaac first started at DCI as a shipping clerk back in 2005. He continued a successful transition into Customer Service, where he excelled troubleshooting and realizing his enjoyment giving customer solutions to their HDD problems. As the PNW Territory Manager he brings that same dedication to the field covering Washington, Oregon, Idaho, Utah, Colorado, Wyoming and Montana. Isaac calls Washington State home with his wife and 3 boys.

 

Tim Doerflinger

Tim Doerflinger has been in the construction industry for 30 years. In the underground sector for 7 years. He calls Kansas home where he spends his days with His Wife of 29 years Jill and his children Rachel and Jake. Tim likes to golf, fish and enjoys the beach. He covers the Midwestern United States including Kansas, Missouri, Oklahoma, Arkansas, South Dakota and Iowa.

 

Jesus Alderete

Jesus has been part of the DCI Team since 2019 and in the HDD industry since 2015. He makes his home in the Central Valley and provides DCI Vendor and Customer Support to the state of California. When he is not providing world class customer service he is relaxing with the family and rooting for all Bay Area sport teams.

 

Travis Rigsby

Travis began his career with DCI in 2020 and is the newest member of our Field Support Team. His territory covers Texas and Southern Louisiana. He has been working with in the HDD Industry since 2017. When not on a job site turning right, he likes to hunt, fish, and just enjoy the great outdoors.